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E: sales@clearviewsussex.co.uk  -  T: (+44) 01444 250111  
 

Clearview Windows, 22c Jubilee Road, Victoria Industrial Estate, Burgess Hill, West Sussex RH15 9TN

Clearview are Installers of quality PVCu, Aluminium and timber windows, conservatories & doors. Serving Burgess Hill, Haywards Heath and the surrounding area's within West Sussex for over 20 years. Our products include vertical sliding sash windows, casement windows,  Bi-Folding Doors, French Doors, Patio Doors, Conservatories & Roof Lanterns for Burgess Hill & Mid Sussex. We aim to deliver the best products and quality workmanship at the best possible price. 

Caring For Your New Products

Clearview are proud to offer a 10 year guarantee with all our products. This includes the glass, all moving components, and furniture used in our windows and doors.

In order to help us keep your products in top condition we recommend that the home owner should follow the maintenance and cleaning schedule.  

Glass Cleaning

Any household glass cleaner may be used with a soft cloth and it is recommended that heavy external grime is initially removed with soap and water.


Take care when cleaning glass that has lead or astragal bars on the surface of the glass, as excessive pressure might dislodge the lead or bars from the glass surface.
 

Again, all you have to use is soap and water with a soft cloth.

Window Hinges and Locking Rods

Periodically, certainly once a year, open the window and clean away any dirt and debris from around the aperture. Pay particular attention to the rubber gaskets and ensure no debris is being compressed during the opening and closing operation of window or door.

Apply an oil based lubricant or grease to the hinges. Open your window (or door), then operate the handle to identify the moving parts of the locking rod and apply an oil based lubricant or grease to these moving parts.

 

Bathrooms, or windows that are often left open for extended period of times will require lubrication more regularly.

Composite & PVCu Doors

To prolong the life of the surface finish, it is recommended that Composite and PVCu door slabs are cleaned regularly. This should be done at least once every month but it will depend upon the door's location & exposure to dirt.

It is recommended that the door is washed with warm water only using a soft cloth or Chamois leather, wipe dry with a soft cloth.

Do Not

Use abrasive cleaners or scouring pads on the surface of the door

Use high pressure cleaners or steam cleaners.

Use any type of bleach, solvent e.g. White Spirit, Methylated Spirit, Cellulose thinners or Nail Varnish remover.

Use adhesives of any type or tack for temporary fixing, including seasonal or other decorations.

Locking System & Cylinders

To limit / reduce any movement, drafts or water ingress it is always recommended to ensure that the top and bottom locking points are engaged by lifting the handle fully up at all times when the door is closed.

The requirement for maintenance is totally dependent on usage and environment, i.e. in areas of high dust or corrosive atmospheres, the requirement for lubrication will be more frequent than normal .

We recommend that a light application of spray type grease to be used into the apertures of the hooks, dead-bolt and latch, along with a spraying of WD40 type lubricant into both sides of the cylinder.

You should clean the surface of the hinge with warm soapy water and wiped dry with a soft cloth. Lubricant is not usually required however doors that have been installed for a considerable amount of time may benefit from a light spray of oil based lubricant.

Door Furniture 

Periodically all door furniture should be cleaned with warm soapy water to remove any dirt or atmospheric deposits, use a soft cloth to dry the furniture.

 

We recommend that this should be done on a monthly basis. This will help to reduce corrosion and will keep your door furniture looking its best for years to come. 

Drainage & Thresholds

Composite and PVCu doors are designed with an in-built drainage system to the threshold, this  comprises of slots and drain holes within the threshold that allow any water ingress to flow outside.

To ensure an efficient system is maintained, these slots and holes must remain unblocked.

Periodically, and certainly once a year, remove all dirt, clear the drain holes and check the drainage operation by flushing through with water.

During this process please also ensure that the weatherseals fitted to the door do not become dislodged from their grooves. Should this occur, slide back into position immediately to avoid damage when the door is closed.